The Price Increase Notice

Announce a price increase to customers

announce a price increase to customersenterprise b2btool-agnosticpricingcommunicationenterpriserenewalcustomersintermediate
Entry PT-0270 · full text · stolen 0 timesReceived

We are raising prices for existing customers: [CURRENT PRICING, NEW PRICING, WHO IS AFFECTED AND WHEN, THE REAL REASON, WHAT GRANDFATHERING WE CAN AFFORD]. Write the notice: the honest reason in one sentence (costs, value added, alignment), the exact math for this customer (their number, not a percentage), the notice period and the grandfathering or loyalty offer, what to do if they push back - the approved retention levers and who can pull them, and the support-team FAQ so the answer is the same everywhere.

Inputs needed

  • Old/new pricing, affected cohorts, reason, grandfather budget

What good output looks like

Customer-specific math; real reason stated; retention levers tiered; support FAQ included

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