The Local Review Engine

Build a steady Google review pipeline

build a steady google review pipelinesmb / agenciestool-agnosticmarketingreviewslocal-seogoogle-businessreputationbeginner
Entry PT-0191 · full text · stolen 0 timesReceived

We need more Google reviews for our local business: [TYPE OF BUSINESS, HOW MANY REVIEWS NOW, THE MOMENT CUSTOMERS ARE HAPPIEST]. Build the engine: the exact moment to ask (tie it to the happy moment, not the transaction), the ask script for in-person and the follow-up text with the direct review link, how to handle the unhappy customer the ask accidentally reaches, and what we can and cannot offer (no incentives for reviews - flag the platform rules). Then the response templates for 5-star and 1-star reviews.

Inputs needed

  • Business type, current review count, happiest customer moment

What good output looks like

Ask timed to peak happiness; direct link included; unhappy-customer path handled; platform incentive rules flagged; both response templates drafted

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