The Docs IA Reorganization
Reorganize documentation structure
Our docs have grown into a maze: [CURRENT NAV STRUCTURE, TOP TRAFFIC PAGES, TOP SEARCH TERMS WITH NO GOOD RESULT, WHERE NEW USERS GET LOST, WHAT SUPPORT ANSWERS THAT DOCS SHOULD]. Reorganize: the new information architecture grouped by what users are trying to do (not by our org chart), the five tasks that must be reachable in two clicks, the search terms that need a page or a redirect, the pages to merge or kill, and the migration plan so old bookmarks do not 404 - redirects listed, not promised.
Inputs needed
- #Nav tree, traffic, failed searches, support deflection list
What good output looks like
Task-based IA; five two-click tasks; failed-search coverage; redirect list included
The stream
Reading the room…
Same drawer
The Positioning Stress Test
Positioning
PT-0254The Weekly Client Status Report
Standardize client status reporting
PT-0279Tighten a Draft With a Skeptical Editor
Rewrite a draft to lead with its boldest claim, remove filler, and replace vague language with specifics.
PT-0278B2B Positioning, Objection Rebuttals & Cold Email Sequence
Turn a product description into positioning, objection rebuttals, and a five-email cold outreach sequence.