SLA Reality Checker
Service level management
Here is the SLA we promise customers: [PASTE SLA]. Here is what we actually deliver: [PASTE PERFORMANCE DATA OR NOTES]. Find the gap: where we are over-promising, where we are over-delivering without credit, and which commitment is one bad week from a breach. Rewrite the SLA so it is honest, still competitive, and has enough buffer to survive a rough month.
Inputs needed
- #SLA text
- #Performance data
What good output looks like
Gap analysis both directions (over and under), rewritten SLA is honest with explicit buffer reasoning.
The stream
Reading the room…
Same drawer
The Positioning Stress Test
Positioning
PT-0254The Weekly Client Status Report
Standardize client status reporting
PT-0279Tighten a Draft With a Skeptical Editor
Rewrite a draft to lead with its boldest claim, remove filler, and replace vague language with specifics.
PT-0278B2B Positioning, Objection Rebuttals & Cold Email Sequence
Turn a product description into positioning, objection rebuttals, and a five-email cold outreach sequence.