The On-Call Rotation That Isn't Cruel
Fix a brutal on-call rotation
fix a brutal on-call rotationdev tools / apitool-agnosticengineeringon-calloperationsretentionprocessintermediate
Entry PT-0236 · full text · stolen 0 timesReceived
Our on-call rotation is burning people out: [TEAM SIZE, ALERT VOLUME BY HOUR, WHAT PAGES AT 3AM AND HOW OFTEN, CURRENT ROTATION, WHAT PEOPLE COMPLAIN ABOUT]. Fix it: the alert audit that kills or downgrades pages that do not need a human, the rotation math that gives everyone real recovery time, the comp or time-off rule that makes a bad week fair, the handoff ritual so nothing lives in one head, and the metric that proves it got better (pages per shift, not sentiment).
Inputs needed
- ■Team size, alert volume, rotation, complaints
What good output looks like
Alert audit comes first; recovery math shown; comp rule stated; metric is pages per shift
The stream (0)
Reading the room…